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Frequently
Asked
Questions
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1
What is the cost of counseling?
Our counseling rates range from $50 to $200, depending on the counselor that you schedule your visit with and the type of counseling you are seeking (individual vs. couple etc.). When you call to make an appointment, our receptionist will inform you of each counselor's availability, what they specialize in, and their rates.
(For those experiencing financial hardships, we invite you to speak with one of our counselors to learn what assistance may be available.)
2
Do you accept insurance?
We do not accept health insurance at this time. We keep our counseling rates more affordable to accommodate for this, and because we are serving our community as a 501C3 church ministry. If your insurance company provides reimbursement to their members for counseling services, we will be happy to provide you with an invoice to submit for reimbursement.
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(Our Licensed Counselors accept select EAP benefits, please notify the receptionist of these benefits when scheduling your appointment)
3
What is your cancellation policy?
We require 24 hours notice for cancellations, unless an emergency. Should you need to cancel within 24 hours of your appointment, and you do not contact our office, you will be charged the rate of your missed appointment.
4
What will my first appointment be like?
Your first session with the counselor will be used for the two of you to get to know each other. Your counselor may tell you about their counseling experience, style, and background. You will have the opportunity to share about your presenting condition and symptoms, as well as your relevant history. Your counselor will ask you about your counseling goals and reasons for seeking counseling. At the end, you'll discuss if and when you'd like to return and your counselor will recommend how frequently you should attend counseling sessions. The first session is about connection, as you should feel safe, respected, and comfortable. However, keep in mind that it may take some time to feel 100% comfortable, because many emotions may be brought to the surface when you share openly about your past experiences and feelings; this is normal!